Home Health & Hospice AI Governance
On a recent HCHB customer call, one health system shared something that stuck with us. While most of the room was talking about which AI features to turn on next, they had built an AI governance committee to go back and review the AI they already had running.
That is the part almost everyone skips. Agencies are quick to switch on a new feature, a pilot, an automation a super user built for a one-off need. A year later, no one remembers everything that is live, who owns it, or what it is deciding about patients and data.
AI you have forgotten you turned on is still acting on your agency every day, and no one is watching it.
Getting control of this is not complicated, and it is far easier to do now, while the list is short, than two years from now. A simple way to start:
Inventory every AI feature and automated rule currently turned on, including old pilots and super-user builds.
Write down what each one does and what it touches.
Give every one of them a named owner.
Set a review cadence. Quarterly is plenty for most.
Require sign-off before any new AI gets switched on.
We put together a ready-to-use inventory template you are welcome to copy and make your own: Easy Starting Template. Open it and choose File > "Make a copy."
If you cannot name the AI and automated rules running in your agency right now, that is the place to start.
